(4.0 / 5)1750+ Ratings

Tomtoc Reviews

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Overall Rating

4.0

2 Reviews

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About Tomtoc

Tomtoc is a design-driven brand that is dedicated to protecting digital gear. The brand is committed to building products with the customer in mind, focusing on high quality, functionality, protectiveness, and custom fit. The product range includes Laptop Sleeves, iPad Covers, Backpacks, Sling Bags, and Gaming Protection. They also offer Tablet Cases and a variety of Laptop Briefcases. In addition, they provide Hard Shell Cases, Nintendo Switch accessories, and various types of bags including Shoulder Bags, Messenger Bags, and Tote Bags. Tomtoc aims to offer digital devices the toughest protection and smartest organization solution. They also provide services like fast delivery, 30-day return, 2-year warranty, and lifetime customer support. Customers can subscribe to their club to get the latest news, arrivals, and sales. They ship out in 1-3 business days from the U.S., offer a full refund within 30 days for any reason, and provide a 2-year warranty for peace of mind. Their customer support is always there for customers.

Tomtoc Pros & Cons

Pros of Tomtoc:

High Quality: Tomtoc is known for its high-quality products, using materials like YKK zippers and CORDURA fabric.
Comfortable Design: The Urban Sling Bag and Navigator-T66 Travel Laptop Backpack are praised for their comfortable designs, with ergonomic straps and well-padded back panels.
Versatile Products: Tomtoc offers a wide range of products, including laptop sleeves, iPad covers, sling bags, and backpacks, catering to various needs.
Functional and Protective: Products are designed with both functionality and protection in mind, ensuring digital gear is well-protected.
Affordable: Tomtoc products are generally priced affordably, making them accessible to a wide range of consumers.
Customer Support: Tomtoc provides lifetime customer support and a 2-year warranty on its products.

Cons of Tomtoc:

Non-Ambidextrous Strap Design: The Urban Sling Bag has a non-ambidextrous strap design, which may be inconvenient for left-handed users.
Accessibility Issues: Some pockets in the Compact EDC Sling Bag are not easily accessible, especially when worn on the left shoulder.
Zipper Pull Interference: The Navigator-T66 Travel Laptop Backpack has zippers that can interfere with closing some compartments.
Sagginess: The Navigator-T66 can look saggy when not fully packed, although this issue is resolved when the bag is fully loaded.

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Tomtoc Customer Reviews (2)

0/5

Albert Feldman

Verified Buyer

Feb 7, 2023

Sarah Schultheiss

Verified Buyer

Feb 7, 2023

Tomtoc Customer’s Q&A

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Tomtoc Features and Benefits

Tomtoc.com is a design-driven brand that focuses on protecting your digital gear. Here are some of its key features and benefits:

Innovative and tech-savvy: Tomtoc is known for its innovative approach to product design, ensuring that your digital gear is well-protected.
Fashionable: The products are not only functional but also fashionable, catering to the style-conscious consumer.
High quality: The brand is committed to providing high-quality products that are durable and reliable.
Functional: The products are designed with the customer in mind, ensuring they are functional and protective.
Custom fit: The products are custom-made to ensure the perfect fit for your digital gear.
Wide range of products: From laptop sleeves to backpacks, Tomtoc offers a wide range of products to cater to your needs.

These features and benefits make Tomtoc a popular choice for consumers looking for stylish, high-quality, and functional digital gear protection. Hope this helps!

Tomtoc Pricing

Tomtoc.com offers various products with different price points. The specific prices are not detailed in the provided search results, but it mentions that some items are available at a sale price of $19.99, with the regular price being $32.99. Additionally, the website offers 30-day returns on all products. For precise pricing information, you would need to visit the website directly or check the product pages.

Tomtoc FAQs

Tomtoc Alternatives

Here are the top 10 alternatives to Tomtoc.com:

Incase: Known for its high-quality laptop bags and cases.
Alesya Bags: Offers a variety of stylish and durable bags.
Lacdo: Specializes in laptop sleeves with updated trends and stylish looks.
Homiee: Offers a range of products designed to simplify people's lives.
Dadanism: Provides radiant-looking cases and superior quality protectors.
Lention: A digital electronics firm that specializes in adapters, hubs, docking stations, laptop stands, skins, cases, keyboards, cables, and more.
Knomo: An online purchasing platform for bags with a variety of categories for both men and women.
Booq: Creates fantastic bags for MacBooks, iPads, and PCs.
TiMOVO: Focuses on innovation and quality, offering designer tools to help people enjoy the digital world.
Vangoddy: Creates bags that are both attractive and practical.

These brands offer similar products and services as Tomtoc, and they are popular among consumers for their quality and design. It's always good to compare features and prices before making a purchase. Hope this helps!

About Tomtoc.com Prices and Cost?

Tomtoc.com is an online store that offers a variety of products, including laptop sleeves, iPad covers, sling bags, backpacks, and gaming protection. The store aims to provide the toughest protection and smartest organization solution for digital devices. One of the products, the Navigator-T66 Travel Laptop Backpack 40L, is available for a sale price of $199.99. Additionally, Tomtoc.com occasionally runs sales, offering discounts ranging from 30% to 60% off on selected items. For instance, the Tomtoc Fancy Case for Nintendo Switch and Switch OLED has an MSRP of $29.99. However, the prices of products can vary, and it's recommended to check the website for the most accurate and up-to-date information. Tomtoc.com also offers a 30-day return policy and a 2-year warranty on its products, providing customers with peace of mind when making a purchase. Please note that this information is subject to change, and it's always best to visit the website for the most current details.

About Tomtoc.com Popular Products and Services?

Tomtoc.com is known for its wide range of products designed to offer protection and organization solutions for digital devices. The popular categories include Laptop Sleeves, Tablet Cases, Sling Bags, Backpacks, and Gaming Protection. They offer Protective Sleeves and Cases for Laptop, MacBook, iPad in all sizes. They also have a collection of Accessory, Laptop Briefcase, Dongle, Game Controller Case, Hard Shell Case, Luggage & Bags, Magnetic Cover, and products for Nintendo Switch. They provide a 2-Year Warranty on their products and Lifetime Customer Support. Tomtoc.com ensures Fast Delivery and offers a 30-Day Return policy. The website also features their Top Sellers and Best-Selling Products. However, without specific product names or services, this is the most comprehensive information available. If more specific information is required, it is recommended to visit the website directly.

Tomtoc.com Return Policy?

Tomtoc.com has a detailed return and shipping policy. For returns, non-customized products purchased directly from tomtoc.com can be returned within 30 days of purchase for a full refund, provided they are in their original condition with all original tags. If the product was purchased more than 30 days ago but is still within the warranty period, free replacement or repair services will be provided based on the situation, and the transportation costs will be borne by tomtoc.

To initiate a return, one needs to head to the tomtoc Return Centre and start the return application. The return process involves logging into the account at www.tomtoc.com, finding the Sales Order Number, selecting the items to return and the reason for returning, and submitting the return request. Once the return and refund request is approved, a return summary email will be sent with all necessary information and additional steps. The return summary email needs to be printed and enclosed with the returned items. After receiving the return, it takes approximately 7-10 business days to process.

As for the shipping policy, most orders will be shipped within 24 hours, and some will be shipped within 3 business days. An email notification will be sent once the order has been shipped. The delivery time and shipping fee depend on the product weight. For products weighing less than 1 lb, free shipping is offered and the delivery time is 2-5 business days. For products weighing more than 1 lb, the delivery methods include free shipping for orders over $79, standard shipping (3 to 4 business days) for $4.9, and express shipping (1 to 2 business days) for $7.9. The exact time of arrival varies from different addresses. Due to COVID-19, delivery time may be affected in some areas, usually delayed 1-3 business days than the original basis. After placing an order, an email with order details will be sent, and the order can be tracked following the link in the email.

How do I return or exchange an item I purchased from Tomtoc?

To return or exchange an item, please go to the Tomtoc Return Centre and start a return or exchange application. Non-custom items purchased directly from Tomtoc.com are eligible for return within 30 days of purchase.

How long does it take to process a return or exchange?

Returns take about 7-10 business days to process once they are received.

Can I return or exchange an item that I received as a gift?

If you received an item as a gift and would like store credit instead of a refund to the original form of payment, please contact Tomtoc with the order details and they will work to help make it happen.

Can I return a custom-made item?

Custom-made items are not eligible for return or exchange. All sales on custom-made items are final.

How do I track my return or exchange?

To track your return or exchange, you can submit a tracking number on the Tomtoc return form once you have shipped your items back. You can also check the status of your return or exchange by logging into your Tomtoc account.

What should I do if there is something missing from my order?

If there is something missing from your order, please contact Tomtoc and indicate your order number, as well as the item that was shipped in error or was missing from your order. Tomtoc will expedite a resolution as soon as possible.

What is covered by Tomtoc's warranty?

Tomtoc's warranty covers any defects in materials or workmanship under normal use during the warranty period. If a product fails due to a manufacturing defect, we will repair or replace it at no charge.

How long is Tomtoc's warranty period?

Tomtoc's standard warranty period is one year from the date of purchase.

How do I file a warranty claim with Tomtoc?

To file a warranty claim with Tomtoc, please contact support@tomtoc.com with a description of the issue and your order number. They will then provide instructions on how to proceed with the warranty claim.

What other products does Tomtoc offer?

Tomtoc offers a variety of products. These include Portfolio Cases for different iPad models, Protective Laptop Shoulder Bags for various laptop brands and sizes, Slim Laptop Sleeves, Protective Tablet Sleeves, EDC Sling Bags, and Electronic Organizer Accessory Tech Pouches. They also offer Gaming Protection accessories and Backpacks. Tomtoc is known for its high-quality products that provide excellent protection for your devices. Please note that the availability of these products may vary.